When a new system is developed, you always want to have end-user documentation that users can access to get a better understanding of the tasks they can perform. Hopefully the users will receive training, but you can’t count on that happening. Therefore, you want to have different types of help documentation that users can read ...
Your users are always going to have questions on your program, whether it is basic how-tos to troubleshooting. If you don’t mind them calling or emailing you every second, then that’s great. More than likely, you will want a central location where they can find answers to basic how-tos or troubleshooting questions. This can help ...
By day, word lover who loves writing technical documents and proposals. By night, superhero fighting to change the drinking culture.
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