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10 Boilerplates and Where to Store Them

Posted by on Feb 7, 2011 in proposal writing, technical writing | 0 comments

10 Boilerplates and Where to Store Them

Tweet Technical documentation and proposals have bits and pieces that can be recycled and used over-and-over again.  It’s like the old saying goes, “Why reinvent the wheel.”  If you have written pieces and figures that you can reuse, then do it.  These recycled pieces are called “boilerplates.” However, you have to ensure that you don’t use them without ensuring that it works in the documents.   Here are ten boilerplates...

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Technical Writers, Be Part of the Solution; Not the Problem

Posted by on Jan 31, 2011 in technical writing | 0 comments

Technical Writers, Be Part of the Solution; Not the Problem

Tweet Technical Writers are a rare breed. We are not just writers or editors; we also become knowledgeable in the areas that the documentation that comes through our hands discusses. You usually become a jack-of-all-trades in the project(s) you handle. A little back-story: In my current 9-5, I am working as a Business Analyst (BA) for a few clients. What does a BA do? A BA acts as a liaison between the client and the technology group. ...

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Six Questions to Help You Write Your Disaster Recovery Plan

Posted by on Jan 24, 2011 in technical writing | 4 comments

Six Questions to Help You Write Your Disaster Recovery Plan

Tweet Natural disasters happen. There is nothing you can do because man can’t control nature. Symantec released a report, “2011 SMB Disaster Preparedness Survey,” that showed that 50% of small businesses do not have a disaster recovery plan. The most shocking part is that 65% operate in areas that have natural disasters. Even if you think that is might never happen, you have to protect your infrastructure. Think of a...

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Requirements Gathering and Analysis: Requirements Traceability Matrix

Posted by on Dec 14, 2010 in business analysis, technical writing | 0 comments

Requirements Gathering and Analysis: Requirements Traceability Matrix

Tweet A requirements traceability matrix (RTM) is a very important tool to have when gathering and analyzing requirements.  It gives you a vital resource that will help you even when the system has been implemented: bidirectional traceability.  What that means is that you can trace the requirement in the entire life of the system.  This is important because after a system is up and running, the requirements process doesn’t end. ...

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Requirements Gathering and Analysis: Use Cases

Posted by on Dec 8, 2010 in business analysis, technical writing | 3 comments

Requirements Gathering and Analysis: Use Cases

Tweet When you are capturing functional requirements, you usually create use cases. There are two parts to a use case: 1. Use case diagram and 2. Writing part. Use cases are used to identify and illustrate the different parts of a process. It captures: Actors Business Rules Pre-conditions Trigger Main Flow Alternate Flow(s) Post-condition Title You can’t just come up with any random use case title. The title describes the value...

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Requirements Gathering and Analysis: Non-Functional Requirements

Posted by on Dec 1, 2010 in business analysis, technical writing | 0 comments

Requirements Gathering and Analysis: Non-Functional Requirements

Tweet I discussed non-functional requirements in my previous post “15 Areas to Think About When Writing Non-Functional Requirements.” Non-functional requirements are the requirements that stakeholders and users haven’t thought of, but you have to because without them, the system will fail. If you don’t collect non-functional requirements, then you will not be creating a system that behaves in the way the users need...

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